0+
improvement in lead conversion rates
CRM TRAVEL
Best CRM platform for companies
Best CRM platform for companies
of all sizes and industries
With a robust set of functionalities and a flexible system that allows deep customization, Zoho CRM allows people in different roles and businesses of different sizes and industries to manage their sales effectively and build meaningful customer relationships.
Deliver excellent customer experiences across industries
Every industry is unique, with different customer expectations, unique business processes, distinct pieces of customer information to work with, and varying security and compliance requirements. By blending powerful features with in-depth customization, Zoho CRM helps businesses across all industries engage their customers meaningfully and optimize their sales operations, resulting in positive customer experiences and better revenue growth opportunities for every business.
Why choos us
Company statistics
-
-
1500+
Revenue increase
-
0 M+
Customer retention
rates -
0M+
Increase in customer satisfaction rates
Our values
Fidel'up CRM acts as a single solution
Easy to use
We know that you don't have time to master a complex, bloated business application. Zoho CRM which comes with a streamlined, easy-to-use interface that can help you start selling in no time.
Security
With features such as encryption, audit logs, IP restrictions, and two-factor authentication, Zoho CRM conveniently protects your data, only allowing access to users you authorize.
Support
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Run marketing campaigns
and measure them against the results in CRM
Experiences Across Industries
Libérez la productivité de votre équipe avec Slack.
Grâce à Slack, les start-up et PME libèrent leur productivité et facilitent la collaboration.
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Travaillez plus efficacement grâce à l'automatisation et à l'IA
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Centralisez et partagez l'information
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Invitez des partenaires externes dans vos espaces de travail
Libérez la productivité de votre équipe avec Slack.
Grâce à Slack, les start-up et PME libèrent leur productivité et facilitent la collaboration.
-
Travaillez plus efficacement grâce à l'automatisation et à l'IA
-
Centralisez et partagez l'information
-
Invitez des partenaires externes dans vos espaces de travail
Salesforce does a nice job of making people think all other CRMs lack functionality. We checked out Zoho and found that not only did it have all of the functionality Salesforce has, but the interface was much more thoughtful and well-designed. Bernard Health's bottom line has improved significantly since switching to Zoho.
Willium Joy,
Smartbrain Tech
HI Tours have worked on two CRMs, initial few years on Microsoft Dynamics and subsequent years on Salesforce. And we were suffering from implementation delays and subsequently loss of productivity and efficiency. We found Zoho a customizable and rapidly scalable solution.
Willium Joy,
Smartbrain Tech
Oracle on Demand is a very complicated CRM, and required the help of an expert in setting up workflows and reports, as they are too difficult for a standard admin to do. The mobile applications for were limited and didn't the functionality required by Pickles. At less than half the cost, Pickles was getting much more productivity out of Zoho CRM, and many business needs were now being met. Pickles saved more than 50% costs switching from Oracle on Demand, leaving revenue to be allocated elsewhere.
Willium Joy,
Smartbrain Tech
Question & Answer
FAQs - Sur Le CRM De Fidel'up
CRM est l'abréviation de Customer Relationship Management (gestion de la relation client). Il
s'agit d'une solution permettant de stocker et de gérer toutes les informations relatives aux
prospects et aux clients, telles que les coordonnées, les comptes, les leads et les
opportunités, le tout sur une plateforme unique. Il ne s'agit pas simplement d'un carnet
d'adresses un peu sophistiqué. Un CRM est un outil commercial absolument essentiel qui, grâce à
ses fonctionnalités avancées et à la qualité des informations fournies, est susceptible de
changer la donne.
Un CRM s'articule autour de ce que l'on appelle l'automatisation de la force de vente (SFA).
Associée à un CRM, la SFA automatise certaines étapes d'une vente afin d'en accélérer le
processus. Elle vous permet notamment de rassembler toutes les informations relatives à vos
clients en un seul endroit, afin que votre équipe puisse y accéder de partout. Fini les feuilles
de calcul, les recherches d'e-mails et les notes volantes. Votre équipe de vente a enfin accès à
vos leads en toute simplicité. Telle est la force d'un CRM.
Oui, car un CRM performant vous donne accès à des répertoires dotés de filtres permettant de
trouver les prospects que vous recherchez ainsi que les décideurs d'une entreprise, fournit des
informations détaillées sur ces contacts et livre des insights clients pertinents. Cela facilite
également le travail de cartographie d'identification des lacunes.
Un CRM complet permet également aux entreprises de mener et de suivre leurs campagnes marketing,
y compris celles de communication et d'automatisation des livraisons. Il est même capable de
créer des modèles de saisie des prospects et de suivi de la performance. Quant aux prospects
encore tangents, vous pouvez automatiquement les basculer en mode « maturation des prospects »
afin qu'ils soient encore plus susceptibles d'acheter votre produit lorsque vous les appellerez.
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